Διαφήμιση

Shopping experience (delays...)

    Αυτή η σελίδα κάνει χρήση των Cookies. Εάν θέλετε να μάθετε περισσότερα για τα Cookies, κάντε κλικ στις Περισσότερες πληροφορίες

    • Shopping experience (delays...)

      My shopping experience with xiaomiforsale.com

      The good things first:
      - Very nice and clear eshop layout
      - Decent shopping cart navigation
      - The most competitive courier shipping fee for an EU warehouse with products from China (one fee per package)
      - Competitive prices (especially when including shipping)
      - Advertisment for fast European delivery
      - They just added Paypal as an option (with extra cost though)

      Overall comments for improvement:
      - Not the fastest response to emails (customer service)
      - No direct answers to certain "difficult" questions (avoiding to give an answer that would block/cancel a sale)

      My personal experience:
      After contacting them about when they will re-stock the Redmi2-2GB version, they responded on Wed 6 May that it would take place on that day and that i should place an order immediately in order to secure one.
      So i did place an order, including some other things, all in stock as well.
      1x MiBand
      2x Power Bank
      1x Screen Protector RedMi 2
      1x Xiaomi RedMi 2
      1x Xiaomi RedMi 2 - 2GB

      Unfortunately, the 2GB version was not in stock in the end.
      So instead of them sending me the rest of the order, they did not notify me and waited until the next re-stocking of the 2GB version.

      05/13/2015Shipped
      05/13/2015COMPLETING (order is currently in preparation)
      05/06/2015Payment accepted
      05/06/2015Awaiting bank wire payment


      This took place on Wed 13 May and the order was finally shipped.
      The order left the Czech Republic and arrived in Germany, where for some reason it was stored for 2 days over the weekend.

      Even worse and despite that all contact details were on the order, for some reason that i still do not know, the order has now been returned to the Czech Republic...
      20/05/201515:23DeliveredCzech Republic
      20/05/201507:35Out for delivery on GLS vehicleCzech Republic
      20/05/201505:53Inbound to GLS locationCzech Republic
      19/05/201520:56Returned to consignorCzech Republic
      18/05/201518:47Outbound from GLS locationGermany Neuenstein
      18/05/201518:37Returned to consignorGermany Neuenstein
      18/05/201518:37StoredGermany Neuenstein
      18/05/201518:28StoredGermany Neuenstein
      15/05/201519:10StoredGermany Neuenstein
      15/05/201519:07Inbound to GLS locationGermany Neuenstein
      15/05/201519:05Inbound to GLS locationGermany Neuenstein
      14/05/201500:40Outbound from GLS locationCzech Republic
      14/05/201500:38Inbound to GLS locationCzech Republic


      So i ask myself.
      If i knew that i would end up receiving the order more than 3 weeks after the payment, shouldn't i have sourced a shop from China directly (like i did in the past) and pay less? ?(

      I hope it will be sorted out ASAP and i hope they will make it up to me in some way...
    • Just an update to the issue.
      With additional feedback from another forum member (ευχαριστώ swordfish!) with the same delivery problem, we pinpointed the problem to the fact that the courier company used (GLS), may not have a partner in Greece to deliver the package.
      The customer care from the shop contacted me and they are trying to figure out the best alternative to send me my order.
      Apparently i am one of three people from Greece who didn't receive the order because of some problem in Germany.
    • ACS deliver most of the orders to Greece.
      They are partner with GLS as far i know.
      Γίνε και εσύ εύκολα V.I.P μέλος !



      ή επέλεξε να κάνεις μία δωρεά
      Δωρεά προς την κοινότητα (Donation)
    • Διαφήμιση
    • An alternative method has been sourced by the eshop, Parcel2Go (Parcel2Go | The Parcel Delivery Comparison Website | UK Courier Services) and UPS will be used.
      ----------------------
      You have the following shipments due to be despatched to you.
      Your parcel(s) is due to be despatched on 23/05/2015 with UPS Access Point
      Parcel2Go reference number -
      ----------------------
      Parcel was ready on Friday morning but the tracking website still shows "Order Processed: Ready for UPS".
      I hope it is an update problem, not really still not dispatched.
    • ............tic toc tic toc.....

      Date / Time Description Details
      29/05/2015 - 04:00 Departure Scan BOLOGNA IT
      28/05/2015 - 20:30 Arrival Scan BOLOGNA IT
      28/05/2015 - 09:38 Departure Scan NURNBERG DE
      28/05/2015 - 02:48 Arrival Scan NURNBERG DE
      27/05/2015 - 23:39 Departure Scan FRANKFURT DE
      27/05/2015 - 19:00 Arrival Scan FRANKFURT DE
      27/05/2015 - 06:47 Departure Scan BARKING GB
      27/05/2015 - 06:02 Arrival Scan BARKING GB
      27/05/2015 - 03:22 Departure Scan TAMWORTH GB
      26/05/2015 - 23:57 Arrival Scan TAMWORTH GB
      26/05/2015 - 22:45 Departure Scan NORTHAMPTON GB
      26/05/2015 - 15:50 Pickup Scan NORTHAMPTON GB
      22/05/2015 - 10:19 Order Processed: Ready for UPS GB
    • Διαφήμιση
    • Finally, today it was delivered. A full month since my order...

      02/06/2015 - 15:23 Delivered PAIANIA GR
      02/06/2015 - 09:20 Import Scan KOROPI, ATHENS GR
      01/06/2015 - 20:10 Warehouse Scan KOROPI, ATHENS GR
      01/06/2015 - 12:28 Delivery has been rescheduled due to holiday closures. / Your delivery has been rescheduled for the next business day. KOROPI, ATHENS GR
      01/06/2015 - 12:10 Import Scan KOROPI, ATHENS GR
      01/06/2015 - 10:26 Import Scan KOROPI, ATHENS GR
      31/05/2015 - 21:30 Arrival Scan KOROPI, ATHENS GR
      29/05/2015 - 04:00 Departure Scan BOLOGNA IT
    • Ήθελα και εγω να παραγγειλω απο εκεί αλλα οταν ειδα εδω την οτι αργησαν το δικο σου ειπα να επικοινωνησω μαζι τους..εστειλα mail και ελαβα απαντηση μετα απο 3 μερες...οτι εχουν καποια θεματα προς Ελλαδα κτλπ...παντως ρε παιδια οταν στελνεις mail για ενημερωση και σου απαντανε μετα απο 3 μερες δεν νομιζω να σε παρακινουν για να αγοραασεις απο τη ιστοσελιδα τους...εγω προσκωπικα απο αλλου το αγορασα το Mi 4 μου..
      Xiaomi Redmi Note 8T